|
Terms & Conditions |
|
Copyright Notice |
|
|
|
These Online Terms and
Conditions of Trading apply to all contracts between
You/your ("the customer") and we/us/our (alittleblacknumber). |
|
|
|
These terms relate to
sales over the Internet only. We reserve the right to
alter these terms at any time and without notice to you.
Your statutory rights will not be affected. |
|
|
The fabric may vary due to
availability.
Please read the terms and conditions. |
|
|
|
Acceptance of your
order - Disclaimer |
|
The display of any item on
our website is not an offer to sell and
Littleblacknumber shall be under no obligation to supply
the products ordered through this website. If you place
an order, this will be your offer to purchase the items
from us. We will acknowledge your order as soon as
possible but will be under no obligation to supply the
products ordered unless we have the products in stock
and they are available at the prices specified. |
|
|
|
If an item that you order
is out of stock, subject to a delay or the price is
higher than that shown on your order, we will contact
you at the email address you provided when placing your
order. If we cannot contact you or receive no response
to our email, we will continue to process the remaining
items on your order. |
|
|
|
Delivery |
|
Delivery is to the UK
only. |
|
|
|
We ask that you allow up
to three working days, once your order has been
accepted, for it to be dispatched. We will contact you
within 48 hours of placing your order if there is a
delay or items are out of stock. |
|
|
|
All dresses will be
delivered within 28 days |
|
|
|
£6.99 Delivery in the UK
by Royal Mail Special Delivery |
|
|
|
All deliveries require
someone to be present to accept and sign for the
delivery. |
|
|
|
Royal Mail will make one
attempt at delivery. After an unsuccessful delivery they
will leave a card advising of the consignment number,
date and time of attempted delivery and the address of
the nearest Royal Mail depot. They will then hold the
goods at this depot. Should there be no attempt by you
to collect the goods; they will be returned to us.
|
|
|
|
Payment |
|
Paypal, Visa, MasterCard,
American Express or Maestro/Switch debit cards can make
payment securely online. The online order shall not be
deemed accepted until we have received your valid credit
or debit card payment details and we have confirmed that
your card issuer had authorized payment for your online
order. We reserve the right to refuse any order placed
and in such instances you will be informed by e- mail.
Refusal may occur where the product is unavailable or we
are unable to obtain authorization for your payment.
When we accept your order we will confirm acceptance via
an email to the address you supplied at the time of
placing the order. |
|
|
|
All reasonable efforts
will be made to update the website of any price changes
as they occur. Should you place an order and the price
of any product is discovered to be incorrect we will
contact you advising you of the correct price of the
goods. You can then reconfirm or cancel your order. We
will not be held liable for any financial or
consequential loss arising from an incorrect price being
displayed on the website. |
|
|
|
Return/Exchange Policy |
|
Unsuitable items may be
refunded by emailing
info@alittleblacknumber.co.uk
within seven days of receipt of the item to obtain a
Return Authorisation Number. Please include your
original receipt in the returned parcel. Any returned
items, which are not accompanied by an original receipt
with an official reference number, will not be accepted. |
|
|
|
Please send all returns
to: |
Alittleblacknumber
Larchwood Cottage
Pillar Box Lane
Seal Chart
Sevenoaks
Kent
TN15 0EY |
|
|
|
The product you return
must be in new, unused, and unworn condition with all
the original packaging. We do not accept any item with
any indication that it was used. In such cases, the item
will be returned to the purchaser. |
|
|
|
If you wish to receive a
refund we will re-credit the original purchaser’s credit
or debit card for the sum paid. Please allow five
working days from our receipt of the returned goods for
a refund to be processed. You will receive a
confirmation email once the transaction has been
completed. Please allow up to ten working days for the
funds to reflect on your account. |
|
|
|
It is advisable to send
returned items by registered post and keep your proof of
postage certificate, as we cannot be responsible for
goods lost or damaged in transit. Please note that
postal costs for returned goods are the customer’s
responsibility and will be reimbursed by us only in the
case of damaged, faulty or incorrectly supplied goods. |
