Terms & Conditions
Copyright Notice

These Online Terms and Conditions of Trading apply to all contracts between You/your (“the customer”) and we/us/our (alittleblacknumber).

These terms relate to sales over the Internet only. We reserve the right to alter these terms at any time and without notice to you. Your statutory rights will not be affected.
The fabric may vary due to availability.
Please read the terms and conditions.

Acceptance of your order – Disclaimer
The display of any item on our website is not an offer to sell and Littleblacknumber shall be under no obligation to supply the products ordered through this website. If you place an order, this will be your offer to purchase the items from us. We will acknowledge your order as soon as possible but will be under no obligation to supply the products ordered unless we have the products in stock and they are available at the prices specified.

If an item that you order is out of stock, subject to a delay or the price is higher than that shown on your order, we will contact you at the email address you provided when placing your order. If we cannot contact you or receive no response to our email, we will continue to process the remaining items on your order.

Delivery
Delivery is to the UK only.
We ask that you allow up to three working days, once your order has been accepted, for it to be dispatched. We will contact you within 48 hours of placing your order if there is a delay or items are out of stock.
All dresses will be delivered within 28 days
All deliveries require someone to be present to accept and sign for the delivery.
Royal Mail will make one attempt at delivery. After an unsuccessful delivery they will leave a card advising of the consignment number, date and time of attempted delivery and the address of the nearest Royal Mail depot. They will then hold the goods at this depot. Should there be no attempt by you to collect the goods; they will be returned to us.

Payment
Paypal, Visa, MasterCard, American Express or Maestro/Switch debit cards can make payment securely online. The online order shall not be deemed accepted until we have received your valid credit or debit card payment details and we have confirmed that your card issuer had authorized payment for your online order. We reserve the right to refuse any order placed and in such instances you will be informed by e- mail. Refusal may occur where the product is unavailable or we are unable to obtain authorization for your payment. When we accept your order we will confirm acceptance via an email to the address you supplied at the time of placing the order.
All reasonable efforts will be made to update the website of any price changes as they occur. Should you place an order and the price of any product is discovered to be incorrect we will contact you advising you of the correct price of the goods. You can then reconfirm or cancel your order. We will not be held liable for any financial or consequential loss arising from an incorrect price being displayed on the website.

Return/Exchange Policy
Unsuitable items may be refunded by emailing info@alittleblacknumber.co.uk within seven days of receipt of the item to obtain a Return Authorisation Number. Please include your original receipt in the returned parcel. Any returned items, which are not accompanied by an original receipt with an official reference number, will not be accepted.

Please send all returns to:
Alittleblacknumber
Larchwood Cottage
Pillar Box Lane
Seal Chart
Sevenoaks
Kent
TN15 0EY
The product you return must be in new, unused, and unworn condition with all the original packaging. We do not accept any item with any indication that it was used. In such cases, the item will be returned to the purchaser.
If you wish to receive a refund we will re-credit the original purchaser’s credit or debit card for the sum paid. Please allow five working days from our receipt of the returned goods for a refund to be processed. You will receive a confirmation email once the transaction has been completed. Please allow up to ten working days for the funds to reflect on your account.
It is advisable to send returned items by registered post and keep your proof of postage certificate, as we cannot be responsible for goods lost or damaged in transit. Please note that postal costs for returned goods are the customer’s responsibility and will be reimbursed by us only in the case of damaged, faulty or incorrectly supplied goods.